Technical Account Manager

Aegis UK is a Research & Selection company specialized in recruiting high profile professionals. On behalf of a company providing EV charging management solutions, we are now looking for a:

Technical Account Manager

 

The Candidate will act as a trusted technical advisor to the sales and business development teams and partners by understanding customers technical needs and pain-points and follow through with the best solutions. He/She will be a trusted business advisor to customers, providing valuable guidance around installation, operations, and optimization of the clients platform through quality service delivery management.

 

  • Working closely with Sales and BD team to developing long-term relationships with clients, through managing and interpreting their requirements;
  • RFP responses – Writing, compiling, and overseeing the development of proposals, or other documents describing organizational products and services in response to requests from prospective clients;
  • Calculating client quotations and administering client accounts;
  • Providing pre-sales technical assistance and product education;
  • Implementing product training to prospects, customers and sales team as needed;
  • Conduct demo sessions with customers;
  • Analyzing costs and sales;
  • Preparing reports for head office and keeping customer records;
  • Providing inputs to the design of custom-made products;
  • Own the delivery plan, push to execute it according to the plan, budget, quality and customer satisfaction;
  • Identify and mitigate risks regarding delivery and customer satisfaction;
  • Tracking of project costs (P&L).

Requirements

  • Bachelor’s Degree or equivalent – preferably in business and/or hardware/software or other technical oriented;
  • 5 years of mid to large software projects management and IT consulting experience;
  • Previous experience in preparing RFPs, POs & negotiations;
  • Strong knowledge, understanding and experience with IT/software systems;
  • Expert technical user capabilities of using computer software systems;
  • Excellent human skills and team spirit;
  • Native or bilingual proficiency of German and English;
  • Willingness to travel extensively.

Optional requirements

  • Experience in programming or engineering;
  • Experience in the telecom industry;
  • Knowledge of the EV industry.

Place ok work: Dusseldorf

To apply click HERE

 

Aegis guarantees equal opportunities.

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