Customer Success Delivery Manager - Europe

Greentalent is a recruiter specialised in search and selection of professionals and managers in the Energy, Engineering and Environment market. On behalf of a leading software house,   who is specialized within energy sector, we are looking for:

Customer Success Delivery Manager – EU

The candidate will be responsible for rolling out innovative energy management service to the largest and most complex utility customers worldwide. As a key member of the team, he/she will be use his/her project management, technical and client engagement skills to deliver the solutions on time and on budget to the customers.

 

Key Elements of the Role:

  • Track record of success delivering complex, x-functional projects with large enterprise customers;
  • Strong desire to be a business owner of  customers to balance revenue, costs and margin across a book of business;
  • Ability to work with customers post launch to hit their business goals;
  • Ability to convert project-level success into future account level business development opportunities;
  • Experience or deep personal interest in the energy efficiency or related industries is a plus;
  • Experience with Agile software development methodologies;
  • Detail oriented and comfortable planning and tracking projects via Wrike, Smartsheets, Jira or any other modern project management tools;
  • Communication and comprehension of technical issues when working with the customer and our engineering teams;
  • Comfortable multitasking on several simultaneous projects.

 Requirements:

  • 5-10 years of software integration project experience at a technology company;
  • University degree, preferable within IT sector;
  • Willingness to travel to customer sites up to 20% of the time once Covid restrictions are lifted;
  • English and Italian fluent.

 

Location: Remote within the EU.

 

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Aegis guarantees equal opportunities (L. 903/77) - Aegis Srl, AUT. MIN. Prot. 26543 D. Lgs 276/03

 

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