Technical Account Manager/Product Manager - USA

Greentalent – Aegis UK is a recruiter specialised in search and selection of professionals and managers in the Energy, Engineering and Environment market. On behalf of an international specialist in automation and smart grid products and solutions, we are now looking for a:

Technical Account Manager/ Product Manager (EV) - Bay Area

Overview

The EV platform company supports the worlds largest charging networks as well as new market entrants. Their success has underpinned a smooth transition towards a future thinking EV charging network worldwide. They have developed a wide ranging portfolio of solutions to solve all EV charging management needs.  

The Accounts Manager will serve as the technical professional authority for Pre and post sales activities and will undertake the following:

  • Develop deep knowledge of the Company platform and be a trusted business advisor in providing valuable guidance around installation, operations, and optimization of the platform through quality service and delivery management
  • Assist the sales and business development teams by understanding customers technical needs and pain-points in order to help provide the right solutions and onboarding process
  • Ability to consult and Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies: Up sale to existing accounts

Main Responsibilities: 

  • Serve as the technical professional authority for Pre and post sales activities
  • Develop deep knowledge of the Company platform and providing valuable guidance during installation, operations, and optimization of Company platform through quality service delivery management
  • Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.
  • Writing, compiling, and overseeing the development of proposals
  • Calculating client quotations and administering client accounts;
  • Providing pre-sales technical assistance and product education;
  • Implementing product training to prospects, customers and sales teams
  • Conduct demo sessions with customers
  • Analyzing costs and sales
  • Providing inputs to the design of custom-made products;
  • Own the full cycle of the delivery plan according to the plan, budget, quality and customer satisfaction.
  • Identify and mitigate risks regarding delivery and customer satisfaction
  • Ability to understand customer architecture and integration requirements
  • Organise and run workshops with existing, new and prospective customers

Qualifications:

  • Bachelor’s Degree or equivalent – preferably in business and/or hardware/software or other technical oriented
  • 5 years of mid to large software projects management and IT consulting experience.
  • Proven work experience in product management
  • Proven track record of managing all aspects of a successful product throughout its life-cycle
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
  • Skilled at working effectively with cross functional teams in a matrix organization
  • Excellent written and verbal communication skills
  • Strong knowledge, understanding and experience with IT/software systems
  • Excellent human skills and team spirit
  • Willingness to travel extensively Advantage:
  • Advantage – knowing the software agile development lifecycle.
  • Deep analysis capabilities and very high sensitivity to details.

Education and experience include:

  • Bachelor’s Degree or equivalent – preferably in business and/or hardware/software or other technical oriented
  • 5 years of mid to large software projects management and IT consulting experience.
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies

Travel will be required for customer meetings, project reviews, supplier meetings, etc. as would be normal for such a role.

Location: Bay Area (United States of America)

 

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Aegis guarantees equal opportunities (L. 903/77) - Aegis Srl, AUT. MIN. Prot. 26543 D. Lgs 276/03

 

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